Better Support for Consumers with Cognitive Disabilities
Guidance for retailers to improve their approach and make their processes and communications more helpful and accessible to consumers with cognitive disabilities.
Improving Access and Support Research Report
The 48-page report produced by University of Melbourne researchers, including legal analysis, guidelines for improving access and support, and links to further information.
Download: Download the Research Report (PDF)
Improving Access and Support – Top Five Tips for Retailers
A short information booklet to support retailers and their staff to make their practices and processes more accessible for consumers with cognitive disabilities.
Download: Download the Top Five Tips(PDF)
Improving Access and Support – Easy English Summary
An easy-to-read summary of the project.
Download: Download the Easy English Report (PDF)
Download: Download the Easy English Report (Accessible Word)