Combining a state-wide inequality analysis with an in-depth examination of lived experiences of digital inequality to assist community advocates and policymakers in their work towards greater digital equality
Digital inclusion in Australia is influenced by a range of factors including income, age, education level and residential location. Approximately 2.5 million Australians do not have access to a reliable internet connection, revealing significant limitations in access, digital ability, and affordability despite major infrastructure investments.
This research project is a partnership between University-based researchers and the Carlton Local Agencies Network (CLAN) to create an in-depth understanding of digital inequality in Victoria.
At a macro level, this project will undertake a spatial inequality analysis to create interactive maps that identify the distribution of digital infrastructure in Victoria. The mapping component of this project enables users to visualise the mismatch of digital services and provides community members, policymakers and community advocates with information on digital and technology resources.
According to NBN 2020 figures, 32% of households at the Carlton Public Housing Estate are not connected to the internet. The microanalysis component of the project consists of a detailed case study of this local digital inequality. It will focus on the impacts of unequal internet access and affordability in the Estate by developing a qualitative research approach including a digital access survey, focus groups and in-depth interviews with members of the Carlton Public Housing Estate community.
Insights into the types of resources people in Carlton use to gain internet access will be used to provide targeted resources to other digital deserts identified in the state-wide digital inequality analysis.
Dr Nicky Dulfer, Melbourne Graduate School of Education
Associate Professor Leah Ruppanner, School of Social and Political Sciences
Catherine Smith, Melbourne Graduate School of Education
Dr Marc Cheong, School of Computer and Information Systems
Dr Ellen van Holstein, School of Geography
Lia Acosta Rueda, School of Social and Political Sciences
Dr Alice Garner, Melbourne Graduate School of Education
Kerrii Cavanagh, Community Projects Officer, Strategy and Culture
Gavin Walsh, Support Centre Manager, Business Services
Fiona Darling, City of Melbourne
Fiona Addison, City of Melbourne
Louise Caddell, City of Melbourne
Natasha Savic, Yarra Libraries and Australian Digital Inclusion Alliance
Elle Morrell, Carlton Neighbourhood Learning Centre
Sarah Deasey, Carlton Neighbourhood Learning Centre
Khadra Omar, MyPlace
Sally Beattie, MyPlace
Bich-Hoa Ha, cohealth
Sahil Puri, Unilodge